Frequently Asked Questions
At BTE Plant Sales, we’re here to make buying, owning and maintaining plant machinery simple, transparent and reliable. Below are answers to the most common questions we’re asked about our machinery, services and support. If you can’t find what you’re looking for, our team is always happy to help.
What types of plant machinery do you sell?
BTE Plant Sales supplies a comprehensive range of new and used plant machinery for the UK construction, civil engineering, utilities, groundworks and hire industries.
Our portfolio of new machines include:
Excavators and Hydraulic Attachments
BTE also offer a range of used equipment, take a look at what we have in here.
Which brands do BTE Plant Sales supply?
We are proud to be an authorised dealer for industry-leading brands including Kubota, Thwaites, Bomag, Atlas Copco and Epiroc, along with a range of complementary manufacturers across attachments and specialist equipment.
Being an authorised dealer means:
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Machines are supplied to manufacturer specifications
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You receive full manufacturer-backed warranties
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Our technicians are factory-trained
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You get access to genuine parts and technical support
This ensures customers receive not only high-quality machinery, but also long-term reliability, support and peace of mind.
Do you sell both new and used plant machinery?
Yes — BTE Plant Sales supplies both new machinery and used plant equipment.
Our used machinery is carefully selected, thoroughly inspected, and professionally prepared by our in-house workshop before sale.
Used machines are:
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Fully checked for safety and operational integrity
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Serviced where required
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Accurately described with clear history where available
This allows customers to purchase used equipment with confidence, knowing it has been assessed by experienced engineers and meets our quality standards.
Do your machines come with a warranty?
All new machines are supplied with a full manufacturer-backed warranty, providing cover against manufacturing defects and faults for a defined period. Warranty length varies depending on the manufacturer and machine type.
Extended warranty packages may also be available, allowing you to protect your investment for longer and manage costs more effectively. Our team will clearly explain warranty coverage, exclusions and options before purchase so you know exactly what’s included.
Used machines may also be supplied with warranty options depending on age, hours and condition — just ask our team for details.
Do you offer finance on plant machinery purchases?
At BTE, we work with several finance companies, and so can offer you tailored packages at competitive rates, and a smooth approval process.
Finance allows you to spread the cost of your machinery over manageable monthly payments whilst preserving cash flow for your business.
Can I trade in my existing machinery?
Yes, we accept trade-ins as part of your purchase. If you have an existing machine you would like to sell or use as part-exchange, we can provide a competitive valuation and deduct its value from the cost of your new or used machine.
This makes upgrading your fleet easier, reduces downtime, and ensures your old equipment is handled professionally and responsibly.
We are happy to take any brand and your Area Sales Manager will come and do a valuation making the process simple and easy for you.
What aftersales support does BTE Plant Sales provide?
Our relationship doesn’t end at delivery. We offer full aftersales support, including:
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Genuine parts supply
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Routine servicing and maintenance
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Emergency breakdown support
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Mobile engineer call-outs
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Diagnostics and repairs
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Maintenance planning
Our experienced service and parts teams are dedicated to keeping your machines productive, compliant and reliable — reducing downtime and protecting your investment.
Find out more about our Aftersales here.
How do I choose the right machine for my project?
Choosing the right machine depends on factors such as:
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Site access and working space
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Ground conditions
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Lifting or digging requirements
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Operating hours and workload
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Attachments needed
Our knowledgeable sales team will discuss your enquiry in detail and recommend the most suitable machine based on your operational needs, ensuring efficiency, safety and cost-effectiveness.
Can machines be customised or prepared before delivery?
Yes — machines can be prepared or customised before delivery to suit your requirements. This may include:
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Fitting attachments
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Installing safety features
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Adding tracking or security systems
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Carrying out servicing or inspections
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Applying company branding
- Road tax and registration
We aim to deliver machines that are fully site-ready, helping you get to work immediately and without unnecessary delays.
Do you deliver plant machinery across the UK?
BTE Plant Sales primarily delivers machinery within our core operating area across the Midlands and the North of England, where we can offer the most efficient and cost-effective service.
However, we are also happy to arrange delivery anywhere in the UK where required. Nationwide delivery outside of our main area is available at an additional cost, depending on distance, transport requirements and access restrictions. Our team will always confirm delivery options and pricing with you in advance so there are no surprises.
This flexible approach allows us to support both local customers and those further afield who require specialist equipment or specific machines from our stock.
Have any more questions?
Drop us a message and we'll be in touch as soon as possible!
What makes us diferent?
Choosing a plant supplier is about more than just the machine — it’s about trust, reliability and knowing you have the right support behind you.
At BTE Plant Sales, we focus on making every part of your experience straightforward, transparent and dependable, so you can focus on getting the job done.
Our team make it easy
Our people are what make working with BTE easy.
Our dedicated team of industry specialists are here to make your experience simple, smooth and genuinely enjoyable from start to finish. Every member of the team understands plant, understands your challenges, and is committed to helping you find the right solution quickly and confidently.
We take pride in being easy to deal with — offering clear advice, honest recommendations and responsive support whenever you need it. Behind the scenes, we invest in our people and our culture so that our customers benefit from a team that is motivated, knowledgeable and focused on delivering consistently excellent service.
We’re with you long after delivery
We don’t just supply machines — we build long-term partnerships.
From genuine parts availability and expert servicing to breakdown support and ongoing advice, our aftersales team is here to keep your equipment working and your business moving. We take a proactive approach to support, helping reduce downtime, improve reliability and protect your investment over the long term.
That means you’re not just buying a machine from BTE — you’re gaining a partner you can rely on.
Authorised dealer you can trust
As an authorised dealer for leading manufacturers including Kubota, Thwaites Bomag, Atlas Copco and Epiroc, we meet strict standards for quality, training and customer support.
This means you can buy with confidence, knowing your machine is supplied to manufacturer specifications, backed by full warranties, supported by factory-trained technicians and covered by genuine parts availability. It’s our way of ensuring you receive not only the best equipment, but also the highest level of service before, during and after your purchase.
Why choose BTE?
As one of the largest, independent and family-run plant suppliers in the UK, we pride ourselves on our levels of expertise. We have been in the construction industry for over 33 years and have developed a wealth of knowledge across all departments including sales, parts, and service.
We work with premium construction machinery brands that are all leaders in their sectors and utilise cutting-edge technologies for their innovative products. Whether you are looking for new machinery, quality used equipment or parts and servicing, we can cater for all you plant requirements.
What’s more, we have extensive experience working with plant and tool hire, house builders, groundworkers, civil engineers, landscapers, utilities and so many other sectors of the construction industry. We understand your pain points and can help offer solutions.
Don’t just take our word for it though – have a look what our customers have to say.
BTE Plant Sales have been a long-term trusted supplier of Bullimore Plant Hire, delivering an exceptional service year on year.
BTE offer a great range of machinery and we have always been more than happy with their customer service. I have dealt with Dean for around 10 years and have a great working relationship with him.
Dean has helped our business grow by assisting with our new machine purchases over the years, he has always made sure he tailors our deals to suite our business. He has always been very proactive and efficient with all of our enquiries and orders.
BTE’s unparalleled understanding of the construction plant market and specifically our requirements, has made them our trusted partner for almost 30 years. Their expertise, flexibility and attention to detail ensure they consistently deliver on their promise of delivering outstanding results. We look forward to continuing our relationship with BTE and are confident that they will support us with innovation, supply and maintenance of our fleet going forward.
Since buying my first new excavator from Joe, I have purchased numerous Kubota’s and Thwaites off of BTE.
The Kubota is unbeatable in the hire industry due to its reliability and simplicity for the user, backed up with Joe and BTE's excellent service there is no reason to look elsewhere.
Joe has helped me to grow the fleet with expert knowledge of the machinery and at competitive prices which is why I have stuck with BTE. The company as a whole is well organised and can’t do enough to help even when there have been issues, we have worked together with the staff at Leyland and they have been rectified easily and quickly.
Parts/ Service
Both teams have been invaluable over the years, the knowledge and help they have given has helped our service team get our machines back up and running as quickly as possible. Help with wiring diagrams, updates on breakdowns, offers and help with parts cost have also been a massive part in great customer service.